Got Questions?
Here, you'll find answers to some of the most common questions we receive. Whether you're looking for information about our services, policies, or anything else, we're here to help. If you can't find what you're looking for, feel free to reach out to us directly!
Frequently Asked Questions
LTC is a trusted provider of basement waterproofing solutions, specializing in drain tile, sump pumps, baseboard installation, and landscape water mitigation. We serve both residential and commercial customers with high-quality workmanship and exceptional customer service.
Yes! LTC is fully licensed and insured, ensuring that all work is completed safely, professionally, and in compliance with industry standards and local regulations.
Residential Building Contractor Number: BC808125
No, LTC does not provide emergency services. However, we strive to accommodate urgent requests as quickly as possible during our normal business hours.
We proudly serve the Twin Cities Metro Area. If you're unsure whether we cover your location, feel free to contact us! We are headquartered in Hugo, Minnesota and have a large service area in Minnesota. You can see our full service area here. Major cities covered include:
Bloomington
Champlin
Circle Pines
Eagan
Edina
Falcon Heights
Golden Valley
Hastings
Inver Grove Heights
Lakeville
Maplewood
Mendota Heights
Minneapolis
Minnetonka
Oakdale
Plymouth
Richfield
Roseville
Saint Paul
Savage
Shoreview
Stillwater
Woodbury
Yes! LTC provides free estimates for most services. Simply reach out to us, and we'll assess your needs to give you a transparent and fair price.
Yes! We serve both residential and commercial clients, offering tailored solutions for homes, businesses, and large-scale projects.
We work closely with residential home owners, real estate businesses, general contractors, and rental business.
LTC stands out due to our commitment to quality, reliability, customer satisfaction, and competitive pricing. Our team is experienced, licensed, insured, and dedicated to exceeding expectations.
99% of the time our pricing can beat the large scale companies because we don't have the overhead they do. We operate a small business to keep things personalized and accessible for our clients.
Yes, we understand that plans change. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.
Text is the easiest way to connect with us so send us a message: 651-329-2732
You can reach us by phone at 651-329-2732, email at [email address], or by filling out our online contact form. We’re happy to assist with any questions or service requests!
You can schedule an appointment by calling us at 651-329-2732, filling out our online contact form, or emailing us at info@ltcwatercontrol.com. We will get back to you promptly to confirm availability.
Pricing varies depending on the service, scope of work, and materials required. Contact us for a free estimate or consultation to receive an accurate quote tailored to your needs. We do offer general guidelines pricing per square foot over the phone but need to hear more about your water issue before we can give an accurate quote.
Call us, we're friendly!
Yes! We stand by the quality of our work and offer warranties on our services. The length and coverage of warranties vary based on the specific service provided.
The duration of a service appointment depends on the complexity of the job. Simple repairs may take an hour or two, while larger projects could take a full day or longer. We provide time estimates before beginning work.
LTC is a small business. We currently accept checks (those paper things you have to hand write), cash, and depending on the job size, electronic payment. If you have specific payment questions, please contact us to discuss available options.
Yes, we offer repayment schedules s to make our services more accessible. Contact us for details on eligibility and financing plans.
Before your appointment, please clear the work area of any obstacles, secure pets, and provide access to necessary utilities or systems. If special preparations are needed, we will inform you in advance.
